Do Owners Have Rules?

by edcallahan on May 10, 2016 · 0 comments

In almost all small businesses, owners have dual roles in their companies. Sometimes many more. This can be problematic. It’s like the kid who owned the basketball in a pickup game when you were kids who, if they didn’t get their way, could always resort to “it’s my ball and if we don’t do it my way I am going home”. This can be true when the owner is also the President of the company or as is often true when there are multiple owners who own several functional seats, like sales or finance. It is very difficult for non-owner leaders to stand toe to toe with an leader who can play the “owner card”.

To get a sense of what rules do apply to owners, watch this short video by Mark C. Winters. There are only two EOS terms you need to understand to appreciate the importance of this video,- Visionary and Integrator. The Visionary is equivalent to the CEO and the Integrator can be thought of as the President or Chief Operating Officer.

All owners and leaders will benefit from reading Rocket Fuel by Gino Wickman and Mark C. Winters. You can buy it here on Amazon.


What to do when you “hit the ceiling”?

by edcallahan on May 3, 2016 · 0 comments


This blog was written by Mike Kotsis. I have changed some of the links to point to different URLs.

When you’re stuck, it can leave you feeling frustrated and overwhelmed. It happens when you, your department, or your company isn’t growing anymore. It also happens when you’re growing too fast and everyone is struggling to keep up.

This is a normal part of organizational growth—think of it as growing pains. In EOS, we call this Hitting the Ceiling.

Acknowledging when you’ve hit the ceiling is vital, because once you and your team have acknowledged it, it just becomes an issue that needs to be solved.

Many leadership teams ignore their issues or attack the surface problems when they’ve hit the ceiling. But great teams get to the root cause of why they’ve gotten stuck. These teams embrace the following five leadership abilities.

5 Critical Leadership Abilities to Break Through the Ceiling


When it comes to running the business, have you intentionally simplified your communications, processes, structure, and vision? In EOS, mastering five simple tools will help you and your team to be expert simplifiers:


Do you wish there were more hours in the day to get it all done? Here’s a simple and powerful way to help you to free up time and delegate. Delegating not only gives you more freedom, but it also empowers you and your company to boost your effectiveness and reach new levels of performance and success.


Are you frustrated because you seem to be putting out fires all the time? Feel like you’re always in reaction mode? Use two simple tools to radically shift your team’s focus and energy from reactive to proactive:

  • Rocks—agreeing on (and tracking) the 3 to 7 most important things to focus on in the next 90 days
  • Level-10 Meetings—meeting weekly with your leadership team to get a pulse on the business, solve key issues, and hold each other accountable


Are you frustrated with having to fix mistakes that should have never happened? Do you want your business to be easier to manage, more efficient, and profitable? The secret to success is consistency! Document, simplify, and get everyone in your company to follow your “way” of doing business.


Do you have the right people in the right seats to take your business to the next level? Take a big step back to see the big picture and decide the simplest, most effective way to structure your team to get to the next level.

When you’ve hit the ceiling, first acknowledge it, then dig to find the root cause of why you’re stuck, and finally use the tools above to break through the ceiling. When you do, your feelings of frustration and overwhelm will be greatly diminished.

Next Steps

Photo Credit: Monik Markus

Are you in Hell?

by edcallahan on April 26, 2016 · 0 comments


This post is courtesy of Alex Freytag, a fellow certified EOS Implementer, out of Columbus, Ohio.

One of my clients is trying to decide whether to expand her existing space, which she’ll outgrow in about two years, or buy a large new building (far larger than she needs right now).   She created a matrix of all the positives and the negatives for each option.  As she considers this important decision, she weighs all of these thoughts.  She is consumed by these thoughts.  She can cycle through the polarity of these thoughts at a traffic light; she is in Hell!

In this fast-paced ever-changing environment, it’s critical to think and act like an entrepreneur.  If a decision you need to make is not “Hell Yes”, then it’s “Hell No”.  If we dwell and second-guess on decisions, we find ourselves stuck.  I know people who have been stuck for years on a decision.  Should I move or should I remodel?  Should he sell his company or should he remain independent?  Should he hire that employee or continue along understaffed?

Many of you want to wait until you have 100% of the data before you make a decision. If you don’t feel all the information is in, you wait.  And wait.  The entrepreneur has an 80/20 rule though; and entrepreneurs rarely get stuck in analysis paralysis. In Gino Wickman’s eBook, “Decide!”, he counsels “it is less important what you decide, than it is that you decide…so decide!”  Make your choice and don’t look back.  Life is too short.

Are you in Hell?   If so, download and read Gino’s free eBook for inspiration on getting unstuck.